Terms of service

SJ Rewards Hub Terms of Service

Effective Date: 1 November 2024

Welcome to SJ Rewards Hub! By accessing or using our website www.sjrewardshub.com, mobile application, or any services provided by SJ Rewards Hub (collectively, "the Services"), you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our Services.

If you do not agree to these Terms, you may not use our Services.

1. Use of Our Services

By using our website, you agree to:

  • Provide accurate, current, and complete information when making a purchase or registering for an account.
  • Maintain the confidentiality of your account login details and notify us immediately of any unauthorized use.
  • Use the Services solely for lawful purposes and refrain from engaging in any activity that could damage, disable, or impair our website or interfere with other users' enjoyment.

2. Account Registration

To access certain features of the Services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Keep your account details confidential and promptly notify us of any unauthorized access or use of your account.
  • Be responsible for all activity that occurs under your account.

3. Orders and Payment

  • When you place an order on our website, you agree to provide complete and accurate information, including your payment details.
  • All prices are displayed in MYR and are subject to change without prior notice.
  • Payment must be made in full at the time of placing the order, and your order will only be processed after successful payment confirmation.
  • We accept various payment methods, including credit cards, debit cards, PayPal, and other options available at checkout.

4. Shipping and Delivery

  • We will process and ship your order as soon as possible, but delivery times may vary based on the shipping method and location.
  • Shipping charges, if applicable, will be added at checkout. For details on delivery times, please check our shipping information page.
  • Delivery may be delayed due to factors outside our control, such as weather, strikes, or issues with third-party carriers.

5. Return and Refund Policy

  • Please refer to our Refund & Return Policy for information on returning items and requesting refunds.
  • Items may only be returned if they are damaged, defective, or incorrect. Refunds will be processed according to our refund policy guidelines.

6. Intellectual Property

  • All content on our website, including but not limited to text, images, logos, graphics, and software, is the property of SJ Rewards Hub or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • You may not copy, distribute, or modify any part of our website or Services without prior written permission from us.

7. User Content

By submitting content to our website (such as product reviews or comments), you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and publish such content. You represent and warrant that you own or have the necessary rights to the content you submit.

8. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which can be found on our website. By using our website, you agree to the collection and use of your data as outlined in the Privacy Policy.

9. Prohibited Conduct

You agree not to use our website for any unlawful or prohibited purpose, including but not limited to:

  • Engaging in fraudulent activities or misrepresenting your identity.
  • Uploading harmful content, such as viruses, malware, or other harmful software.
  • Violating the rights of others, including intellectual property rights, privacy, or confidentiality.

10. Limitation of Liability

To the fullest extent permitted by law, SJ Rewards Hub and its affiliates, employees, or agents are not liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our Services. Our total liability, whether in contract, tort, or otherwise, is limited to the amount you paid for the products or services giving rise to the claim.

11. Modifications to Terms

We reserve the right to modify, update, or change these Terms at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review these Terms periodically to stay informed about our policies.

12. Termination

We may suspend or terminate your account or access to our Services at our sole discretion if you violate these Terms or engage in fraudulent or harmful activity. Termination of your account will not affect your obligations or liabilities incurred prior to such termination.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Malaysia.

14. Contact Us

If you have any questions or concerns about these Terms or our Services, please contact us at:

Email: [admin@simplifijohan.com]
Phone: [+603-78867435]
Address: Suite D01-02, Block D Plaza Glomac
No. 6, Jalan SS7/19, Kelana Jaya
47301 Petaling Jaya,
Selangor Darul Ehsan.